Spring Professional Poland Jobs Directory

Collections Specialist with English

Description

For our client we are looking for Collections Specialist with English.

MAIN DUTIES & RESPONSIBILITIES:

Manage assigned student account base with responsibility for maximizing collection efforts while providing a positive student experience
Responsible for both inbound and outbound calls, as well as emails
Interact with internal departments to assist with issues related to payment inquiries, disputes, refunds, transcripts and other related problems to expedite payment and ensure accurate student accounts.
Utilize departmental criteria and sound judgment to audit accounts and make recommendations for enrollment exceptions.
Adhere to the designated SLA for your team and/or department
Ensure compliance with departmental strategy, collection policies and procedures
Use of internal systems to assist students in resolving their balance

REQUIREMENTS:

Fluency in English
Strong interest in finance sector
Strong verbal, written, and organizational skills
Must be detail-oriented, customer-focused, and a self-starter
Bachelor's degree in Accounting or related field is a plus (we are willing to consider applications from current students)
Credit and collections or customer service experience (preferred)
Professional phone skills

BENEFITS OF WORKING:

Role in an international company with stable position on the market
Unique opportunity to fulfill your potential with personal and professional development programs
Attractive salary
Openness for new ideas, flexibility and individual approach
Work with diverse motivated team and collaborative atmosphere
Integration events
Compensation package, private medical care, life insurance and Multisport card
Delicious coffee and fresh fruits

Requirements

Location

Gdańsk

Contract type

Permanent

Availability

Branch

PGD - Gdańsk - PP HUB - (PL), POLAND 585207945

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