Spring Professional Poland Jobs Directory

Travel Back Office Specialist with German

Description

If you are open for new job opportunities and you wish to work in international environment, this is dream offer for you.

For Our Client, we are seeking Travel Back Office Specialist with German.

Required or preferred skills:

  • Experience in Customer Service preferably within travel industry
  • Experience in Back Office with refund applications (BSP link) would be an advantage
  • German min. B1+
  • English min. B2+
  • Good communication skills
  • Customer orientation and ability to build professional relationships
  • Problem solving and analytical abilities
  • Positive attitude, enthusiasm
  • Learning on the fly and flexibility
Responsibilities:
  • Processing refunds in reservation systems
  • Contact with finance department of the Client
  • Handling customer queries in professional manner
  • Adherence to internal policies and procedures
  • Implementing process based improvements
  • Maintaining and refreshing process knowledge
We offer:
  • Work supporting an International Company from Travel Industry
  • Wide range of development and training options (including soft skills, computer and language courses)
  • Everyday contact with multinational environment
  • Monthly performance bonus
  • Benefits (you can choose from a variety of options: MultiSport card, private medical care, petrol vouchers, cinema tickets, vouchers to different shops, etc.)
  • Friendly atmosphere
  • Team going outs
  • Fruit Mondays to start your week with energy
  • Reward & recognition programs

Requirements

Location

Gdynia

Contract type

Specialist

Availability

2018-03-16

Branch

Gdynia, Spring Poland

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